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Core Aims and Objectives for Stand Alone Course and IIAI New Diploma Qualifying Unit


The course aims to enhance communication and inter-personal skills, the planning, execution and review of interviews and the awareness and practical application of learning from the fields of social and cognitive psychology.   

Upon successful completion (see note), delegates will be equipped to...


  • Plan an interview and describe its phases and key considerations.


  • Describe the general format of a PEACE interview and state the aims of the Cognitive and Enhanced Cognitive Interviews.


  • Outline a range of matters that can adversely affect an interviewer, the interview process, its outcome and the writing-up of reports.


  • Describe the key characteristics of ‘good’ or active listeners.


  • Explain the effects of appropriate and inappropriate types of question and how questions may be structured so as to avoid leading and aid recall.


  • List the key aspects of paralinguistics and non-verbal communication and assess elements of their own and others vocal deliveries and body language.


  • Identify personality types according to Interpersonal Attitude and outline the

           modes and transactions according to TA Theory;


  • Outline the encoding processes, the ways in which memories are stored and retrieved and give possible reasons for retrieval difficulty.


  • List a range of individually and socially ‘acceptable’ reasons for lying and describe the psychological stresses, behavioural and physiological reactions that lying can produce in individuals.




Delegates completing the course as a stand alone unit are equipped to achieve the objectives and examined by way of multiple choice, open book examination. Delegates who later rely upon this course as a completed component of the IIAI Diploma will, in addition to the original course examination, complete a closed book, written examination in relation to it as part of their IIAI Diploma finals.